Terms of Service

Welcome to Sunhaven. These Terms of Service govern your access to and use of our courses, website, and related services. By accessing or using our services, you agree to these Terms.

1. Account

You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You must provide accurate information and keep it up to date.

Minimum age requirement is 16 years or the age of digital consent in your jurisdiction.
Do not share your password or allow others to access your account.
Notify us immediately of any unauthorized use: [email protected].
We may suspend or terminate accounts for breach of these Terms or suspected abuse.

2. Payments

Prices are listed in USD. Taxes may apply based on your location. You authorize us and our payment processors to charge your selected payment method for purchases.

We accept major credit/debit cards and other methods shown at checkout.
Promotional prices and coupons may be time-limited and subject to additional terms.
Currency conversion and bank fees may be charged by your provider.
For subscriptions, renewals occur automatically unless canceled before the billing date.

3. Refunds

14-day money-back guarantee on all courses, unless otherwise stated at purchase. Refunds are returned to your original payment method.

To request a refund, contact [email protected] within 14 days of purchase.
Excessive completion (e.g., more than 50% of course content) may limit eligibility.
Subscription charges already billed are refundable only where required by law.
Chargeback abuse may result in account restriction.

4. License

Courses are licensed for personal, non-transferable use; redistribution is prohibited. You may access course materials for your own learning according to these Terms.

No copying, recording, reselling, or public sharing of course content.
All trademarks, logos, and content remain the property of their respective owners.
Feedback or suggestions you provide may be used without obligation to you.
Access may include downloads for offline study where indicated; do not redistribute.

5. Liability

To the maximum extent permitted by law, we exclude liability for indirect, incidental, or consequential losses. Our total liability for any claim related to the Services shall not exceed the amount you paid in the preceding 3 months.

Courses are provided “as is” without warranties of fitness for a particular purpose.
We do not guarantee outcomes such as employment or certification unless expressly stated.
Some jurisdictions do not allow exclusions; your rights may vary.
For support, contact: [email protected] or +1 (213) 555-4829.